Estimated between andWill usually ship within 5 business days.
Note: Due to Lunar New Year, items ordered in January will be delayed and shipped after the holiday.
After your payment is verified, it may take up to 3-5 days to process and ship your order.
This does not include weekends or holidays.
Purchases made after 9 am EST will not be shipped out until the next business day.
If you order after 9 am EST on a Friday, your order will likely be shipped out on the following Monday.
|Location||*Estimated shipping time|
|United States||6-25 days|
|Australia,New Zeland||15-25 days|
|Mexico,Central America,South America||20-30 days|
|Asia and other countries||6-20 days|
OUR 4 POINTS CUSTOMER PROMISE
- 30 Day Money Back Guarantee
- Tracking Number for Every Order
- Safe Payments via Credit Card
- Real people on our Internet Help Desk
- We use encrypted SSL security for 100% protection
Customs, Duties and Taxes
- ZenQ Designs is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
- If you received your order damaged, please contact the shipment carrier to file a claim.
- Please save all packaging materials and damaged goods before filing a claim.
You must email upon receipt to inform us of any issues with your order.
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.