Note: Due to Lunar New Year, items ordered in January will be delayed and shipped after the holiday.
After your payment is verified, it may take up to 3-5 days to process and ship your order.
This does not include weekends or holidays.
Purchases made after 9 am EST will not be shipped out until the next business day.
If you order after 9 am EST on a Friday, your order will likely be shipped out on the following Monday.
| Location |
*Estimated shipping time |
| United States |
6-25 days |
| Canada,Europe |
15-25 days |
| Australia,New Zeland |
15-25 days |
| Mexico,Central America,South America |
20-30 days |
| Asia and other countries |
6-20 days |
We have a selection of products that are manufactured and shipped from Canada. These products are only available in the United States and Canada. The shipping time is 3 to 5 days.
If you need them shipped internationally, please contact us to receive a quote.
NOTE: We are experiencing shipping delays due to the lack of flights and large number of packages.
OUR 4 POINTS CUSTOMER PROMISE
- 30 Day Money Back Guarantee
- Tracking Number for Every Order
- Safe Payments via Credit Card
- Real people on our Internet Help Desk
-
We use encrypted SSL security for 100% protection
Customs, Duties and Taxes
- ZenQ Designs is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
- If you received your order damaged, please contact the shipment carrier to file a claim.
- Please save all packaging materials and damaged goods before filing a claim.
