Shipping
Note: Not all products can be shipped worldwide. In case you order an item that can't be shipped to your location we will fully refund your payment and notify you via email.
Estimated delivery: Estimated between Tuesday 11/03/2026 and Tuesday 11/24/2026.
Will usually ship within 5 business days.
Refund Policy
Our Return & Refund Policy provides detailed information about options and procedures for returning your order. Read the full policy.
After your payment is verified, it may take up to 3–5 days to process and ship your order. This does not include weekends or holidays.
Purchases made after 9 am EST will not be shipped out until the next business day.
If you order after 9 am EST on a Friday, your order will likely be shipped out on the following Monday.
Estimated shipping time
| Location | Estimated shipping time |
|---|---|
| United States | 6–25 days |
| Canada, Europe | 15–25 days |
| Australia, New Zealand | 15–25 days |
| Mexico, Central America, South America | 20–30 days |
| Asia and other countries | 6–20 days |
Our 4-Point Customer Promise
- 14 Day Money Back Guarantee
- Tracking Number for Every Order
- Safe Payments via Credit Card
- Real people on our Internet Help Desk
- We use encrypted SSL security for 100% protection
Customs, Duties and Taxes
ZenQ Designs is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.